DuPage County · Chicago metro
Plumbing Services in Naperville, IL
Need help with a failed sump pump, a frozen pipe, a failing water heater or a clogged drain in Naperville? Call (833) 878-1592 to describe the problem and get connected with a licensed local plumber.
Calling is free. Repairs are done by independent, licensed plumbing companies serving Naperville and DuPage County.
Plumbing help in Naperville
Plumb Right Now arranges plumbing repair, drain and sewer service, water heater work and emergency help in Naperville, IL, through independent licensed local plumbers. The calls that come up most here are sump pump repair and installation, frozen pipe repair and water heater replacement. Call (833) 878-1592 to describe the problem and get connected with a local plumber.
Most requested plumbing services in Naperville
Start with the service that matches your problem. Services marked “Common in Naperville” are the calls local housing and conditions produce most in Naperville.
- Sump Pump Repair and InstallationCommon in NapervilleSump pumps that fail, run constantly or need replacing.
- Frozen Pipe RepairCommon in NapervilleThawing frozen lines safely and fixing freeze damage.
- Water Heater ReplacementCommon in NapervilleReplacing a failing or leaking tank heater.
- Emergency PlumberBurst pipes, major leaks, sewage backups and no-water situations.
- Drain CleaningSlow drains, recurring clogs and backed-up sinks, tubs and showers.
- Leak DetectionHidden leaks behind walls, ceilings or floors, or a bill that suddenly jumps.
- Water Heater RepairNo hot water, leaking tank, strange noises or uneven temperature.
- Sewer Line RepairRecurring backups, sewer odors, slow fixtures or a damaged sewer line.
- Burst Pipe RepairStopping and repairing burst or split pipes.
- Pipe RepairLeaks, corrosion, cracked lines and low pressure from damaged pipes.
- Toilet RepairRunning, clogged, leaking or weak-flushing toilets.
- Faucet Repair and ReplacementDripping, leaking or low-flow faucets.
Emergency plumbing in Naperville
Call (833) 878-1592By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.Shut off your main water supply if it's safe to do so. The emergencies below are listed most likely first for Naperville homes, based on local conditions. See also what to do in a plumbing emergency.
When to call, and what to do first
For the problems Naperville homeowners call about most, and why they come up here:
- Sump Pump Repair and Installation
Why it comes up in Naperville: Finished basements depend on sump pumps through spring storms.
- Signs:
- Pump runs constantly, doesn't start, or water in the pit stays high
- Urgent when:
- Heavy rain is coming and the pump isn't working
- Before help arrives:
- Check power and the breaker; pour water in the pit to test it
- Repair or replace:
- Old or failing pump: replace, and consider a battery backup
- Frozen Pipe Repair
Why it comes up in Naperville: Northern Illinois cold snaps freeze pipes in exterior walls and garages.
- Signs:
- No water at a faucet in freezing weather; frost on a pipe
- Urgent when:
- A pipe has split or water is spraying
- Before help arrives:
- Open the faucet, warm the pipe gently; never use an open flame
- Repair or replace:
- Thawed and intact: no repair. Cracked: replace that section
- Water Heater Replacement
Why it comes up in Naperville: 1990s–2000s homes are on their second or third tank.
- Signs:
- Water around the tank base, rusty hot water, a tank past 10 years
- Urgent when:
- The tank itself is leaking
- Before help arrives:
- Turn off gas or power and close the cold-water valve
- Repair or replace:
- Leaking tank: replace. Failed part on a younger tank: repair
Why Naperville homes need these repairs
Naperville is a large, mostly owner-occupied western suburb of Chicago, with a historic core near the Riverwalk and big subdivisions from the 1970s through the 2000s. It buys Lake Michigan water through the DuPage Water Commission, and finished basements, sump pumps and cold winters drive most plumbing calls.
Local conditions behind Naperville plumbing problems
- Median home built
- 1991
- Built before 1980
- 23%
- Owner-occupied
- 76%
- Water hardness
- See below
- Winter
- Regular hard freezes
- Plumbing code
- Local
Naperville service pages
- Water Heater Replacement in Naperville, ILWater Heater Replacement in Naperville, IL: 1990s–2000s homes are on their second or third tank.
- Frozen Pipe Repair in Naperville, ILFrozen Pipe Repair in Naperville, IL: northern Illinois cold snaps freeze pipes in exterior walls and garages.
- Sump Pump Repair in Naperville, ILSump Pump Repair in Naperville, IL: finished basements depend on sump pumps through spring storms.
- Emergency Plumbing in Naperville, ILPlumbing emergency in Naperville, IL? Who to call (City of Naperville or a plumber), what to shut off first, and the emergencies most likely in Naperville homes.
Frozen pipe risk in Naperville
Regular hard freezes
Naperville's water supply and your plumbing
Naperville buys Lake Michigan water from the DuPage Water Commission, treated at the City of Chicago's Jardine Water Purification Plant; the city's former network of 25 wells is partly kept for emergency standby. [1]
The DuPage Water Commission's WaterLink project is building a 30-mile main extension starting in Naperville to bring Lake Michigan water to Montgomery, Oswego and Yorkville; construction began in December 2025. [2]
Polybutylene-era homes in Naperville: leaks and repiping
The median home in Naperville was built in 1991, and 23% of homes predate 1980. Homes from that era were typically built with copper or CPVC supply, plastic drains, and in some homes gray polybutylene supply pipe, which is where leaks, low pressure and drain problems usually start as they age.
- Galvanized steel supply (1900–1960)
- Copper supply (1950–2000)
- Polybutylene (some homes) (1978–1996)
- PEX / CPVC (1995–today)
Naperville plumbing questions
What should I do if my sump pump stops working in Naperville?
Check the power and the float, then call before the next storm; a failed pump is usually replaced, and a battery backup helps during outages. Why it comes up in Naperville: Finished basements depend on sump pumps through spring storms.
Who can thaw a frozen pipe in Naperville?
A plumber can thaw the line safely, check it for cracks and repair any split section before water damage spreads. Why it comes up in Naperville: Northern Illinois cold snaps freeze pipes in exterior walls and garages.
Is Naperville's water from Lake Michigan?
Yes. The city buys Lake Michigan water through the DuPage Water Commission, treated at Chicago's Jardine plant.
Do I need a softener in Naperville?
Less than on well water. Lake Michigan water is only moderately hard, so many homes skip a softener; it's mainly a comfort choice.
How do I protect a finished Naperville basement from flooding?
Add a battery backup sump pump, test the main pump each spring, and consider a water alarm. A backwater valve helps if the sewer has backed up before.
Should I keep the old well on my Naperville property?
An unused well should be properly sealed so it can't carry surface contamination into the aquifer. Ask the DuPage County Health Department about the rules, and hire a licensed well contractor to do it.
Sources (3)
- U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
- City of Naperville, Water Supply · checked 2026-10-05
- City of Naperville, DuPage Water Commission WaterLink Project · checked 2026-10-05