Will County · Chicago metro
Plumbing Services in Joliet, IL
Need help with a failed sump pump, a frozen pipe, hard-water scale or a clogged drain in Joliet? Call (833) 878-1592 to describe the problem and get connected with a licensed local plumber.
Calling is free. Repairs are done by independent, licensed plumbing companies serving Joliet and Will County.
Plumbing help in Joliet
Plumb Right Now arranges plumbing repair, drain and sewer service, water heater work and emergency help in Joliet, IL, through independent licensed local plumbers. The calls that come up most here are sump pump repair and installation, frozen pipe repair and water softener installation. Call (833) 878-1592 to describe the problem and get connected with a local plumber.

Most requested plumbing services in Joliet
Start with the service that matches your problem. Services marked “Common in Joliet” are the calls local housing and conditions produce most in Joliet.
- Sump Pump Repair and InstallationCommon in JolietSump pumps that fail, run constantly or need replacing.
- Frozen Pipe RepairCommon in JolietThawing frozen lines safely and fixing freeze damage.
- Water Softener InstallationCommon in JolietSofteners for hard-water scale and spotting.
- Emergency PlumberBurst pipes, major leaks, sewage backups and no-water situations.
- Drain CleaningSlow drains, recurring clogs and backed-up sinks, tubs and showers.
- Leak DetectionHidden leaks behind walls, ceilings or floors, or a bill that suddenly jumps.
- Water Heater RepairNo hot water, leaking tank, strange noises or uneven temperature.
- Water Heater ReplacementReplacing a failing or leaking tank heater.
- Sewer Line RepairRecurring backups, sewer odors, slow fixtures or a damaged sewer line.
- Burst Pipe RepairStopping and repairing burst or split pipes.
- Pipe RepairLeaks, corrosion, cracked lines and low pressure from damaged pipes.
- Toilet RepairRunning, clogged, leaking or weak-flushing toilets.
Emergency plumbing in Joliet
Call (833) 878-1592By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.Shut off your main water supply if it's safe to do so. The emergencies below are listed most likely first for Joliet homes, based on local conditions. See also what to do in a plumbing emergency.
When to call, and what to do first
For the problems Joliet homeowners call about most, and why they come up here:
- Sump Pump Repair and Installation
Why it comes up in Joliet: Basements in Joliet's subdivisions rely on sump pumps through spring rains.
- Signs:
- Pump runs constantly, doesn't start, or water in the pit stays high
- Urgent when:
- Heavy rain is coming and the pump isn't working
- Before help arrives:
- Check power and the breaker; pour water in the pit to test it
- Repair or replace:
- Old or failing pump: replace, and consider a battery backup
- Frozen Pipe Repair
Why it comes up in Joliet: Northern Illinois cold snaps freeze pipes in exterior walls.
- Signs:
- No water at a faucet in freezing weather; frost on a pipe
- Urgent when:
- A pipe has split or water is spraying
- Before help arrives:
- Open the faucet, warm the pipe gently; never use an open flame
- Repair or replace:
- Thawed and intact: no repair. Cracked: replace that section
- Water Softener Installation
Why it comes up in Joliet: Deep well water is hard and mineral-rich until the Lake Michigan switch.
- Signs:
- White scale that clogs aerators and showerheads, spotty glasses, a noisy water heater
- Urgent when:
- Rarely urgent; scale builds slowly
- Before help arrives:
- Check your water hardness in the utility's water quality report
- Repair or replace:
- Hard water damaging heaters or fixtures: a softener protects them
Why Joliet homes need these repairs
Joliet is a historic river and prison town southwest of Chicago, with old houses near downtown and large newer subdivisions to the west. The city currently pumps deep groundwater but is switching to Lake Michigan water from Chicago by 2030, and cold winters and basements drive frozen pipe and sump calls.
Local conditions behind Joliet plumbing problems
- Median home built
- 1983
- Built before 1980
- 48%
- Owner-occupied
- 78%
- Water hardness
- See below
- Winter
- Regular hard freezes
- Plumbing code
- Local
Joliet service pages
- Frozen Pipe Repair in Joliet, ILFrozen Pipe Repair in Joliet, IL: northern Illinois cold snaps freeze pipes in exterior walls.
- Sump Pump Repair in Joliet, ILSump Pump Repair in Joliet, IL: basements in Joliet's subdivisions rely on sump pumps through spring rains.
- Water Softener Installation in Joliet, ILWater Softener Installation in Joliet, IL: deep well water is hard and mineral-rich until the Lake Michigan switch.
- Emergency Plumbing in Joliet, ILPlumbing emergency in Joliet, IL? Who to call (City of Joliet or a plumber), what to shut off first, and the emergencies most likely in Joliet homes.
Frozen pipe risk in Joliet
Regular hard freezes
Joliet's water supply and your plumbing
Joliet's water currently comes from city wells drawing on a deep aquifer that Illinois State Water Survey modeling found would not meet maximum-day demand by 2030. [1]
Joliet has a 100-year agreement to buy treated Lake Michigan water from the City of Chicago beginning in 2030. [2]
Polybutylene-era homes in Joliet: leaks and repiping
The median home in Joliet was built in 1983, and 48% of homes predate 1980. Homes from that era were typically built with copper or CPVC supply, plastic drains, and in some homes gray polybutylene supply pipe, which is where leaks, low pressure and drain problems usually start as they age.
- Galvanized steel supply (1900–1960)
- Copper supply (1950–2000)
- Polybutylene (some homes) (1978–1996)
- PEX / CPVC (1995–today)
Joliet plumbing questions
What should I do if my sump pump stops working in Joliet?
Check the power and the float, then call before the next storm; a failed pump is usually replaced, and a battery backup helps during outages. Why it comes up in Joliet: Basements in Joliet's subdivisions rely on sump pumps through spring rains.
Who can thaw a frozen pipe in Joliet?
A plumber can thaw the line safely, check it for cracks and repair any split section before water damage spreads. Why it comes up in Joliet: Northern Illinois cold snaps freeze pipes in exterior walls.
When will Joliet get Lake Michigan water?
The city plans to begin using treated Lake Michigan water from Chicago in 2030, replacing its deep wells.
Should I buy a water softener in Joliet before the switch?
Current well water is hard, so a softener helps now. Lake Michigan water is softer; a rental or a unit you can turn down later is a sensible choice.
Why does Joliet need a new water source?
State Water Survey studies showed the deep aquifer could no longer meet peak demand by 2030.
Will the water switch affect my home's pipes?
Changing source water can shift chemistry; the city plans corrosion control. If you have an old lead or galvanized service line, ask about replacement before the switch.
Sources (3)
- U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
- City of Joliet, Lake Michigan Water Allocation Permit · checked 2026-10-05
- City of Joliet, Historic Water Agreement with City of Chicago · checked 2026-10-05
