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Will County · Chicago metro

Plumbing Services in Joliet, IL

Need help with a failed sump pump, a frozen pipe, hard-water scale or a clogged drain in Joliet? Call (833) 878-1592 to describe the problem and get connected with a licensed local plumber.

Call (833) 878-1592By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.Request service online

Calling is free. Repairs are done by independent, licensed plumbing companies serving Joliet and Will County.

Plumbing help in Joliet

Plumb Right Now arranges plumbing repair, drain and sewer service, water heater work and emergency help in Joliet, IL, through independent licensed local plumbers. The calls that come up most here are sump pump repair and installation, frozen pipe repair and water softener installation. Call (833) 878-1592 to describe the problem and get connected with a local plumber.

Unfinished basement with exposed joists and support posts
Stock photo of residential plumbing work.

Most requested plumbing services in Joliet

Start with the service that matches your problem. Services marked “Common in Joliet” are the calls local housing and conditions produce most in Joliet.

Emergency plumbing in Joliet

Call (833) 878-1592By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.

Shut off your main water supply if it's safe to do so. The emergencies below are listed most likely first for Joliet homes, based on local conditions. See also what to do in a plumbing emergency.

When to call, and what to do first

For the problems Joliet homeowners call about most, and why they come up here:

  • Sump Pump Repair and Installation

    Why it comes up in Joliet: Basements in Joliet's subdivisions rely on sump pumps through spring rains.

    Signs:
    Pump runs constantly, doesn't start, or water in the pit stays high
    Urgent when:
    Heavy rain is coming and the pump isn't working
    Before help arrives:
    Check power and the breaker; pour water in the pit to test it
    Repair or replace:
    Old or failing pump: replace, and consider a battery backup
  • Frozen Pipe Repair

    Why it comes up in Joliet: Northern Illinois cold snaps freeze pipes in exterior walls.

    Signs:
    No water at a faucet in freezing weather; frost on a pipe
    Urgent when:
    A pipe has split or water is spraying
    Before help arrives:
    Open the faucet, warm the pipe gently; never use an open flame
    Repair or replace:
    Thawed and intact: no repair. Cracked: replace that section
  • Water Softener Installation

    Why it comes up in Joliet: Deep well water is hard and mineral-rich until the Lake Michigan switch.

    Signs:
    White scale that clogs aerators and showerheads, spotty glasses, a noisy water heater
    Urgent when:
    Rarely urgent; scale builds slowly
    Before help arrives:
    Check your water hardness in the utility's water quality report
    Repair or replace:
    Hard water damaging heaters or fixtures: a softener protects them

Why Joliet homes need these repairs

Joliet is a historic river and prison town southwest of Chicago, with old houses near downtown and large newer subdivisions to the west. The city currently pumps deep groundwater but is switching to Lake Michigan water from Chicago by 2030, and cold winters and basements drive frozen pipe and sump calls.

Local conditions behind Joliet plumbing problems

Median home built
1983
Built before 1980
48%
Owner-occupied
78%
Water hardness
See below
Winter
Regular hard freezes
Plumbing code
Local

Joliet service pages

Frozen pipe risk in Joliet

Regular hard freezes

Joliet's water supply and your plumbing

Joliet's water currently comes from city wells drawing on a deep aquifer that Illinois State Water Survey modeling found would not meet maximum-day demand by 2030. [1]

Joliet has a 100-year agreement to buy treated Lake Michigan water from the City of Chicago beginning in 2030. [2]

Polybutylene-era homes in Joliet: leaks and repiping

The median home in Joliet was built in 1983, and 48% of homes predate 1980. Homes from that era were typically built with copper or CPVC supply, plastic drains, and in some homes gray polybutylene supply pipe, which is where leaks, low pressure and drain problems usually start as they age.

Median home: 1983
1900195020002025
  • Galvanized steel supply (1900–1960)
  • Copper supply (1950–2000)
  • Polybutylene (some homes) (1978–1996)
  • PEX / CPVC (1995–today)
Typical supply-pipe materials by construction year. Many older homes have been partly repiped since.

Joliet plumbing questions

What should I do if my sump pump stops working in Joliet?

Check the power and the float, then call before the next storm; a failed pump is usually replaced, and a battery backup helps during outages. Why it comes up in Joliet: Basements in Joliet's subdivisions rely on sump pumps through spring rains.

Who can thaw a frozen pipe in Joliet?

A plumber can thaw the line safely, check it for cracks and repair any split section before water damage spreads. Why it comes up in Joliet: Northern Illinois cold snaps freeze pipes in exterior walls.

When will Joliet get Lake Michigan water?

The city plans to begin using treated Lake Michigan water from Chicago in 2030, replacing its deep wells.

Should I buy a water softener in Joliet before the switch?

Current well water is hard, so a softener helps now. Lake Michigan water is softer; a rental or a unit you can turn down later is a sensible choice.

Why does Joliet need a new water source?

State Water Survey studies showed the deep aquifer could no longer meet peak demand by 2030.

Will the water switch affect my home's pipes?

Changing source water can shift chemistry; the city plans corrosion control. If you have an old lead or galvanized service line, ask about replacement before the switch.

Sources (3)
  1. U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
  2. City of Joliet, Lake Michigan Water Allocation Permit · checked 2026-10-05
  3. City of Joliet, Historic Water Agreement with City of Chicago · checked 2026-10-05
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