Kane County · Chicago metro
Plumbing Services in Aurora, IL
Need help with a failed sump pump, a frozen pipe, sewage backing up or no hot water in Aurora? Call (833) 878-1592 to describe the problem and get connected with a licensed local plumber.
Calling is free. Repairs are done by independent, licensed plumbing companies serving Aurora and Kane County.
Plumbing help in Aurora
Plumb Right Now arranges plumbing repair, drain and sewer service, water heater work and emergency help in Aurora, IL, through independent licensed local plumbers. The calls that come up most here are sump pump repair and installation, frozen pipe repair and sewer backup. Call (833) 878-1592 to describe the problem and get connected with a local plumber.

Most requested plumbing services in Aurora
Start with the service that matches your problem. Services marked “Common in Aurora” are the calls local housing and conditions produce most in Aurora, IL.
- Sump Pump Repair and InstallationCommon in AuroraSump pumps that fail, run constantly or need replacing.
- Frozen Pipe RepairCommon in AuroraThawing frozen lines safely and fixing freeze damage.
- Sewer BackupCommon in AuroraSewage coming up through floor drains, tubs or toilets.
- Emergency PlumberBurst pipes, major leaks, sewage backups and no-water situations.
- Drain CleaningSlow drains, recurring clogs and backed-up sinks, tubs and showers.
- Leak DetectionHidden leaks behind walls, ceilings or floors, or a bill that suddenly jumps.
- Water Heater RepairNo hot water, leaking tank, strange noises or uneven temperature.
- Water Heater ReplacementReplacing a failing or leaking tank heater.
- Sewer Line RepairRecurring backups, sewer odors, slow fixtures or a damaged sewer line.
- Burst Pipe RepairStopping and repairing burst or split pipes.
- Pipe RepairLeaks, corrosion, cracked lines and low pressure from damaged pipes.
- Toilet RepairRunning, clogged, leaking or weak-flushing toilets.
Emergency plumbing in Aurora, IL
Call (833) 878-1592By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.Shut off your main water supply if it's safe to do so. The emergencies below are listed most likely first for Aurora, IL homes, based on local conditions. See also what to do in a plumbing emergency.
When to call, and what to do first
For the problems Aurora, IL homeowners call about most, and why they come up here:
- Sump Pump Repair and Installation
Why it comes up in Aurora: Basements in newer subdivisions rely on sump pumps through spring storms.
- Signs:
- Pump runs constantly, doesn't start, or water in the pit stays high
- Urgent when:
- Heavy rain is coming and the pump isn't working
- Before help arrives:
- Check power and the breaker; pour water in the pit to test it
- Repair or replace:
- Old or failing pump: replace, and consider a battery backup
- Frozen Pipe Repair
Why it comes up in Aurora: Northern Illinois cold snaps freeze pipes in exterior walls and crawlspaces.
- Signs:
- No water at a faucet in freezing weather; frost on a pipe
- Urgent when:
- A pipe has split or water is spraying
- Before help arrives:
- Open the faucet, warm the pipe gently; never use an open flame
- Repair or replace:
- Thawed and intact: no repair. Cracked: replace that section
- Sewer Backup
Why it comes up in Aurora: Older laterals near the river back up into basements during heavy rain.
- Signs:
- Sewage coming up through floor drains, tubs or toilets
- Urgent when:
- Right away: sewage carries bacteria
- Before help arrives:
- Stop using water; keep people and pets away; don't touch it bare-handed
- Repair or replace:
- Clear the line, clean up, then camera it to find the cause
Why Aurora homes need these repairs
Aurora, Illinois is the state's second-largest city, with Victorian-era houses near the Fox River and large newer subdivisions to the east and south. The city treats Fox River water blended with deep and shallow wells, and cold winters, basements and older sewer laterals drive frozen pipe, sump pump and backup calls.
Local conditions behind Aurora plumbing problems
- Median home built
- 1986
- Built before 1980
- 44%
- Owner-occupied
- 65%
- Water hardness
- See below
- Winter
- Regular hard freezes
- Plumbing code
- Local
Aurora, IL service pages
- Sewer Backup Cleanup in Aurora, ILSewer Backup Cleanup in Aurora, IL: older laterals near the river back up into basements during heavy rain.
- Frozen Pipe Repair in Aurora, ILFrozen Pipe Repair in Aurora, IL: northern Illinois cold snaps freeze pipes in exterior walls and crawlspaces.
- Sump Pump Repair in Aurora, ILSump Pump Repair in Aurora, IL: basements in newer subdivisions rely on sump pumps through spring storms.
Frozen pipe risk in Aurora, IL
Regular hard freezes
Aurora, IL's water supply and your plumbing
Aurora's water is surface water from the Fox River blended with water from deep and shallow wells, typically about 60% surface water and 40% well water. [1]
Aurora abandoned the Fox River in 1892 when it drilled its first deep well, and returned to the river for supply when its water treatment plant opened in April 1992. [2]
Polybutylene-era homes in Aurora, IL: leaks and repiping
The median home in Aurora, IL was built in 1986, and 44% of homes predate 1980. Homes from that era were typically built with copper or CPVC supply, plastic drains, and in some homes gray polybutylene supply pipe, which is where leaks, low pressure and drain problems usually start as they age.
- Galvanized steel supply (1900–1960)
- Copper supply (1950–2000)
- Polybutylene (some homes) (1978–1996)
- PEX / CPVC (1995–today)
Aurora plumbing questions
What should I do if my sump pump stops working in Aurora?
Check the power and the float, then call before the next storm; a failed pump is usually replaced, and a battery backup helps during outages. Why it comes up in Aurora: Basements in newer subdivisions rely on sump pumps through spring storms.
Who can thaw a frozen pipe in Aurora?
A plumber can thaw the line safely, check it for cracks and repair any split section before water damage spreads. Why it comes up in Aurora: Northern Illinois cold snaps freeze pipes in exterior walls and crawlspaces.
Does Aurora, Illinois get its water from the Fox River?
Partly. About 60% is Fox River water treated at the city plant and about 40% comes from deep and shallow wells, though the blend varies.
Why does my Aurora basement flood when it rains hard?
Either the sump pump can't keep up or has failed, or the sewer lateral is backing up. A battery backup pump and, for sewer backups, a backwater valve are the usual fixes.
Who treats Aurora's sewage?
Fox Metro Water Reclamation District treats wastewater for most of Aurora; the private lateral from your house to the main is the owner's to maintain.
How hard is the water in Aurora, Illinois?
Well water in the blend makes it moderately hard, so many homes use softeners to protect water heaters and fixtures.
Sources (3)
- U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
- City of Aurora, FAQ: What is the raw water source? · checked 2026-10-05
- City of Aurora, Water Works History · checked 2026-10-05
