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Kane County · Chicago metro

Plumbing Services in Aurora, IL

Need help with a failed sump pump, a frozen pipe, sewage backing up or no hot water in Aurora? Call (833) 878-1592 to describe the problem and get connected with a licensed local plumber.

Call (833) 878-1592By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.Request service online

Calling is free. Repairs are done by independent, licensed plumbing companies serving Aurora and Kane County.

Plumbing help in Aurora

Plumb Right Now arranges plumbing repair, drain and sewer service, water heater work and emergency help in Aurora, IL, through independent licensed local plumbers. The calls that come up most here are sump pump repair and installation, frozen pipe repair and sewer backup. Call (833) 878-1592 to describe the problem and get connected with a local plumber.

Finished basement with a washer and dryer
Stock photo of residential plumbing work.

Most requested plumbing services in Aurora

Start with the service that matches your problem. Services marked “Common in Aurora” are the calls local housing and conditions produce most in Aurora, IL.

Emergency plumbing in Aurora, IL

Call (833) 878-1592By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.

Shut off your main water supply if it's safe to do so. The emergencies below are listed most likely first for Aurora, IL homes, based on local conditions. See also what to do in a plumbing emergency.

When to call, and what to do first

For the problems Aurora, IL homeowners call about most, and why they come up here:

  • Sump Pump Repair and Installation

    Why it comes up in Aurora: Basements in newer subdivisions rely on sump pumps through spring storms.

    Signs:
    Pump runs constantly, doesn't start, or water in the pit stays high
    Urgent when:
    Heavy rain is coming and the pump isn't working
    Before help arrives:
    Check power and the breaker; pour water in the pit to test it
    Repair or replace:
    Old or failing pump: replace, and consider a battery backup
  • Frozen Pipe Repair

    Why it comes up in Aurora: Northern Illinois cold snaps freeze pipes in exterior walls and crawlspaces.

    Signs:
    No water at a faucet in freezing weather; frost on a pipe
    Urgent when:
    A pipe has split or water is spraying
    Before help arrives:
    Open the faucet, warm the pipe gently; never use an open flame
    Repair or replace:
    Thawed and intact: no repair. Cracked: replace that section
  • Sewer Backup

    Why it comes up in Aurora: Older laterals near the river back up into basements during heavy rain.

    Signs:
    Sewage coming up through floor drains, tubs or toilets
    Urgent when:
    Right away: sewage carries bacteria
    Before help arrives:
    Stop using water; keep people and pets away; don't touch it bare-handed
    Repair or replace:
    Clear the line, clean up, then camera it to find the cause

Why Aurora homes need these repairs

Aurora, Illinois is the state's second-largest city, with Victorian-era houses near the Fox River and large newer subdivisions to the east and south. The city treats Fox River water blended with deep and shallow wells, and cold winters, basements and older sewer laterals drive frozen pipe, sump pump and backup calls.

Local conditions behind Aurora plumbing problems

Median home built
1986
Built before 1980
44%
Owner-occupied
65%
Water hardness
See below
Winter
Regular hard freezes
Plumbing code
Local

Aurora, IL service pages

Frozen pipe risk in Aurora, IL

Regular hard freezes

Aurora, IL's water supply and your plumbing

Aurora's water is surface water from the Fox River blended with water from deep and shallow wells, typically about 60% surface water and 40% well water. [1]

Aurora abandoned the Fox River in 1892 when it drilled its first deep well, and returned to the river for supply when its water treatment plant opened in April 1992. [2]

Polybutylene-era homes in Aurora, IL: leaks and repiping

The median home in Aurora, IL was built in 1986, and 44% of homes predate 1980. Homes from that era were typically built with copper or CPVC supply, plastic drains, and in some homes gray polybutylene supply pipe, which is where leaks, low pressure and drain problems usually start as they age.

Median home: 1986
1900195020002025
  • Galvanized steel supply (1900–1960)
  • Copper supply (1950–2000)
  • Polybutylene (some homes) (1978–1996)
  • PEX / CPVC (1995–today)
Typical supply-pipe materials by construction year. Many older homes have been partly repiped since.

Aurora plumbing questions

What should I do if my sump pump stops working in Aurora?

Check the power and the float, then call before the next storm; a failed pump is usually replaced, and a battery backup helps during outages. Why it comes up in Aurora: Basements in newer subdivisions rely on sump pumps through spring storms.

Who can thaw a frozen pipe in Aurora?

A plumber can thaw the line safely, check it for cracks and repair any split section before water damage spreads. Why it comes up in Aurora: Northern Illinois cold snaps freeze pipes in exterior walls and crawlspaces.

Does Aurora, Illinois get its water from the Fox River?

Partly. About 60% is Fox River water treated at the city plant and about 40% comes from deep and shallow wells, though the blend varies.

Why does my Aurora basement flood when it rains hard?

Either the sump pump can't keep up or has failed, or the sewer lateral is backing up. A battery backup pump and, for sewer backups, a backwater valve are the usual fixes.

Who treats Aurora's sewage?

Fox Metro Water Reclamation District treats wastewater for most of Aurora; the private lateral from your house to the main is the owner's to maintain.

How hard is the water in Aurora, Illinois?

Well water in the blend makes it moderately hard, so many homes use softeners to protect water heaters and fixtures.

Sources (3)
  1. U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
  2. City of Aurora, FAQ: What is the raw water source? · checked 2026-10-05
  3. City of Aurora, Water Works History · checked 2026-10-05
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