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Bexar County · San Antonio–New Braunfels metro

Plumbing help in San Antonio, TX

Very Hard WaterFreeze Risk

San Antonio's defining plumbing fact is its water: it comes largely from limestone aquifers and is very hard. Scale buildup drives many local calls, from water heaters that fail early to faucets and tankless units that need regular descaling.

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Kitchen faucet beside a row of drinking glasses
Median home built
1986
Built before 1980
40%
Owner-occupied
52%
Water hardness
Very hard
≈ 17.5 grains/gal
Winter
Occasional hard freezes
Plumbing code
IPC

The plumbing calls that come up most in San Antonio

  • Water Heater Repair

    Water this hard deposits sediment in tank heaters quickly, causing rumbling, lost capacity and burned-out elements.

  • Water Softener Installation

    At 15 to 20 grains per gallon, many households soften to protect water heaters, fixtures and appliances.

  • Tankless Water Heaters

    Tankless heat exchangers scale up fast in hard water, so descaling on schedule matters more here than in soft-water cities.

San Antonio's very hard water and your plumbing

San Antonio Water System reports typical hardness of 15 to 20 grains per gallon, from calcium carbonate in water drawn from the Edwards and Trinity aquifers. [1]

≈ 17.5 gpg
SoftModerately hardHardVery hard
Grains per gallon, from the utility's published figures. Scale per USGS hardness classes.

Emergency plumbing in San Antonio

Call (833) 878-1592

Shut off your main water supply if it's safe to do so. The emergencies below are listed most likely first for San Antonio homes, based on local conditions.

Plumbing code and permits in San Antonio

San Antonio's plumbing code is based on the 2024 International Plumbing Code with local amendments, effective May 1, 2025, and is administered by the Development Services Department. [2]

When San Antonio gets a hard freeze

Occasional hard freezes · median home built 1986

Polybutylene-era homes in San Antonio

The median home in San Antonio was built in 1986, and 40% of homes predate 1980. Homes from that era were typically built with copper or CPVC supply, plastic drains, and in some homes gray polybutylene supply pipe.

Median home: 1986
1900195020002025
  • Galvanized steel supply (1900–1960)
  • Copper supply (1950–2000)
  • Polybutylene (some homes) (1978–1996)
  • PEX / CPVC (1995–today)
Typical supply-pipe materials by construction year. Many older homes have been partly repiped since.

Heavy rain and storms

Plumbing services for San Antonio homes

San Antonio plumbing questions

How hard is San Antonio water?

Very hard. SAWS reports typical hardness of 15 to 20 grains per gallon, well above the roughly 10.5 gpg where water is classed as very hard.

How often should I flush my water heater in San Antonio?

With water this hard, flushing a tank heater at least once a year is a sensible minimum, and tankless units should be descaled on the manufacturer's schedule or sooner.

Sources (3)
  1. U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
  2. San Antonio Water System, Water Quality FAQs · checked 2026-10-01
  3. City of San Antonio, Chapter 10 Building-Related Codes (effective May 1, 2025) · checked 2026-10-01
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