Skip to content
Plumb Right Now

Monroe County · Rochester metro

Plumbing help in Rochester, NY

Older PipesLead Lines

Rochester has one of the oldest housing stocks in the country, with the median home from the 1930s, and still carries water from Hemlock Lake through century-old pipelines. The city is replacing lead service lines, aiming to finish by 2030.

Call (833) 878-1592Plumbing help in Rochester and Monroe County
Water supply lines and fittings inside an open wall during renovation
Median home built
1938
Built before 1980
86%
Owner-occupied
39%
Water hardness
Moderately hard
≈ 5.6 grains/gal
Winter
Regular hard freezes
Plumbing code
Local

Common repairs in Rochester homes

What's behind the walls of Rochester's older homes

The median home in Rochester was built in 1938, and 86% of homes predate 1980. Homes from that era were typically built with galvanized steel supply lines, cast iron drains and clay sewer laterals, often partly replaced over the years.

Median home: 1938
1900195020002025
  • Galvanized steel supply (1900–1960)
  • Copper supply (1950–2000)
  • Polybutylene (some homes) (1978–1996)
  • PEX / CPVC (1995–today)
Typical supply-pipe materials by construction year. Many older homes have been partly repiped since.

Emergency plumbing in Rochester

Call (833) 878-1592

Shut off your main water supply if it's safe to do so. The emergencies below are listed most likely first for Rochester homes, based on local conditions.

Frozen pipe risk in Rochester

Regular hard freezes · 86% of Rochester homes were built before 1980

Rochester's water: moderately hard

Rochester has relied on Hemlock and Canadice lakes since 1876; hardness is about 5.6 grains per gallon for Hemlock water and 7.6 for the Lake Ontario supply. [1]

Rochester replaced 2,076 lead-containing water services in 2025 and aims to replace all remaining lead service lines by 2030, if state and federal funding continues. [2]

≈ 5.6 gpg
SoftModerately hardHardVery hard
Grains per gallon, from the utility's published figures. Scale per USGS hardness classes.

Heavy rain and storms

Plumbing services for Rochester homes

Rochester plumbing questions

Is Rochester replacing lead service lines?

Yes. It replaced 2,076 in 2025 and aims to finish by 2030, funding permitting. Check the city's lead service page for your address.

Where does Rochester's water come from?

Hemlock and Canadice lakes (since 1876), plus a Lake Ontario supply.

Is Rochester water hard?

Moderately. It's about 5.6 grains per gallon from Hemlock and 7.6 from Lake Ontario.

How do I prevent frozen pipes in Rochester?

Insulate exterior-wall and basement pipes, seal drafts, disconnect hoses and keep heat on.

Which plumbing code applies in Rochester?

The New York State Uniform Code, including the 2025 Plumbing Code of New York State.

Sources (3)
  1. U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
  2. City of Rochester, Water Quality Report · checked 2026-10-01
  3. City of Rochester, Lead Service Line Replacement Projects · checked 2026-10-01
Call for Plumbing Help