Dallas, TX
Dallas toilet replacement: free toilets and rebates
Updated · Editorial team; not yet technically reviewed
Short answer
Dallas Water Utilities' New Throne for Your Home program has offered customers with toilets installed before January 1, 1994 either vouchers for up to two free high-efficiency toilets or bill rebates of up to $90 per toilet. Programs change, so confirm current availability at SaveDallasWater.com or 214-670-3155 before buying.

What's different in Dallas
New Throne for Your Home offered qualified Dallas Water Utilities customers a voucher for up to two free high-efficiency toilets, or a bill rebate of up to $90 per toilet for up to two toilets. [1]
Eligibility required being a DWU customer with toilets installed before January 1, 1994, limited to two toilets per household. [1]
DWU estimated a family of three could save over 30 gallons a day, about 10,600 gallons a year; applications ran through SaveDallasWater.com or 214-670-3155. [1]
Is your toilet pre-1994?
- Check the date stamp inside the tank or under the lid.
- Older toilets often show 3.5 gallons per flush or more.
- Homes built before 1994 that never remodeled likely still have one.
Installation in older Dallas homes
Slab homes with cast iron drains may have a corroded flange under the old toilet; a plumber replaces it when setting the new one. See toilet installation and running toilet troubleshooting.
What Dallas homeowners usually check next
- SymptomToilet keeps running
Common questions
Does Dallas give away free toilets?
DWU's New Throne for Your Home has offered vouchers for up to two free high-efficiency toilets; confirm current availability.
How much is the Dallas toilet rebate?
Up to $90 per toilet, for up to two toilets.
Which Dallas toilets qualify for replacement?
Toilets installed before January 1, 1994.
How many toilets per Dallas household?
Two.
How do I apply for the Dallas toilet program?
Through SaveDallasWater.com or the conservation hotline, 214-670-3155.
How much water does a new toilet save in Dallas?
DWU estimated over 30 gallons a day for a family of three.
Is the Dallas program still running?
Programs change; check SaveDallasWater.com before buying.
Do Dallas renters qualify?
Eligibility is tied to the DWU customer account; ask the program.
What should I check when replacing an old Dallas toilet?
The flange and drain, which may be corroded cast iron.
Does a Dallas voucher cover installation?
Vouchers covered the toilets; ask the program whether installation is included before scheduling a plumber.
More plumbing help in Dallas
- Water Heater Replacement in DallasReplacing a water heater in Dallas: why a permit is required even for like-for-like swaps, who can obtain it, the homestead homeowner exception, and the inspection.
- Drain Cleaning in DallasDrain cleaning in Dallas: why grease drives clogs, the city's Cease the Grease program and 28 grease drop-off stations, and when cabling or jetting fits.
- Water bill suddenly high in DallasDallas leak adjustments: customers pay for leaked water, but DWU can bill excess use at the lowest rate for up to three months, once a year.
- Backflow Testing in DallasDallas backflow rules: lawn irrigation assemblies don't need annual tests, only when new, repaired or replaced; high-hazard assemblies need annual registered tests.
- Water Line Repair in DallasDallas Water Utilities' service line inventory: how materials were identified, letters to 225,000 unknown lines, and the GIS lookup.
- Frozen Pipe Repair in DallasFrozen pipes in Dallas: DWU's freeze prep, the private shutoff you're responsible for, required sprinkler freeze sensors, and what to do in a water emergency.
- Toilet Installation: the full guideWhat to check before buying a new toilet (rough-in, bowl shape, height, flush rating) and what a proper toilet installation includes.
- Plumbing in DallasLocal water, housing and climate conditions, and the calls Dallas homes need most.
How other cities handle it
- Toilet replacement and rebates in Los AngelesReplacing a toilet in Los Angeles: LADWP's premium high-efficiency toilet rebate, how to apply, and the California rules on toilet flush volume and older homes.
- Toilet replacement and SAWS rebates in San AntonioSAWS toilet rebates in San Antonio: the current high-efficiency toilet rebate, which toilets qualify, SAWS's history of free toilet programs, and installation tips.
- Toilet replacement and rebates in MiamiMiami-Dade Water and Sewer toilet rebates: the pre-1996 home rule, senior homeowner rebate amounts, WaterSense-only models, inspections, and multifamily limits.
- Toilet replacement and rebates in AlbuquerqueABCWUA rebates in Albuquerque: $200 for replacing high-flow toilets, $50 for upgrading 1.6 gpf models.
- Toilet replacement and rebates in TucsonTucson Water's toilet rebate: $100 per MaP Premium toilet for pre-2011 homes, flush-volume rules, and the gray water rebate that pairs with it.
- Replacing a toilet in Seattle: rebates and free toiletsSeattle toilet replacement: the Saving Water Partnership's $100 rebate for replacing pre-2004 toilets, free toilets for income-qualified homeowners.
- Replacing a toilet in Denver: the Denver Water rebateDenver Water's toilet rebate: up to $100 for a WaterSense toilet averaging 0.8 gallon per flush or less, two per home per 10 years, apply within 90 days.
Sources (1)
- Dallas Water Utilities, Conservation bill insert (New Throne for Your Home) · checked 2026-10-03
