Skip to content
Plumb Right Now

Dallas, TX

Dallas toilet replacement: free toilets and rebates

Updated · Editorial team; not yet technically reviewed

Short answer

Dallas Water Utilities' New Throne for Your Home program has offered customers with toilets installed before January 1, 1994 either vouchers for up to two free high-efficiency toilets or bill rebates of up to $90 per toilet. Programs change, so confirm current availability at SaveDallasWater.com or 214-670-3155 before buying.

Bathroom with a toilet beside a glass-walled shower

What's different in Dallas

  • New Throne for Your Home offered qualified Dallas Water Utilities customers a voucher for up to two free high-efficiency toilets, or a bill rebate of up to $90 per toilet for up to two toilets. [1]

  • Eligibility required being a DWU customer with toilets installed before January 1, 1994, limited to two toilets per household. [1]

  • DWU estimated a family of three could save over 30 gallons a day, about 10,600 gallons a year; applications ran through SaveDallasWater.com or 214-670-3155. [1]

Is your toilet pre-1994?

  • Check the date stamp inside the tank or under the lid.
  • Older toilets often show 3.5 gallons per flush or more.
  • Homes built before 1994 that never remodeled likely still have one.

Installation in older Dallas homes

Slab homes with cast iron drains may have a corroded flange under the old toilet; a plumber replaces it when setting the new one. See toilet installation and running toilet troubleshooting.

What Dallas homeowners usually check next

Common questions

Does Dallas give away free toilets?

DWU's New Throne for Your Home has offered vouchers for up to two free high-efficiency toilets; confirm current availability.

How much is the Dallas toilet rebate?

Up to $90 per toilet, for up to two toilets.

Which Dallas toilets qualify for replacement?

Toilets installed before January 1, 1994.

How many toilets per Dallas household?

Two.

How do I apply for the Dallas toilet program?

Through SaveDallasWater.com or the conservation hotline, 214-670-3155.

How much water does a new toilet save in Dallas?

DWU estimated over 30 gallons a day for a family of three.

Is the Dallas program still running?

Programs change; check SaveDallasWater.com before buying.

Do Dallas renters qualify?

Eligibility is tied to the DWU customer account; ask the program.

What should I check when replacing an old Dallas toilet?

The flange and drain, which may be corroded cast iron.

Does a Dallas voucher cover installation?

Vouchers covered the toilets; ask the program whether installation is included before scheduling a plumber.

More plumbing help in Dallas

How other cities handle it

Sources (1)
  1. Dallas Water Utilities, Conservation bill insert (New Throne for Your Home) · checked 2026-10-03
Call for Plumbing Help