What does it do when you switch it on?
- If Hums, doesn't spin
- Jammed. Free it with the hex key (steps below).
- If Silent
- Overload tripped or no power. Press the reset button on the bottom; check the breaker and, if it plugs in, the outlet.
- If Runs, but water doesn't drain
- Clog past the disposal, in the trap or line. See sink not draining.
- If Leaks from the bottom
- The internal seals have failed. That usually means replacement.
- If Runs and grinds loudly
- Metal is in the chamber, or worn bearings. Turn it off and look.
Freeing a jam
Cut the power
Switch off the disposal and unplug it or turn off its breaker. Never put your hand in the chamber.
Turn the motor by hand
Fit a 1/4-inch hex key (many disposals come with one) into the socket under the unit and rock it back and forth until it rotates a full turn.
Remove the object
With a flashlight and tongs or pliers, take out whatever was jammed: often a bone, fruit pit, or utensil.
Reset and test
Press the red reset button, restore power, run cold water, then switch on.
Caution: If it trips repeatedly or the motor is hot, stop. A failing motor can overheat.
What jams and clogs disposals
- Fibrous peels and stalks: celery, corn husks, onion skins.
- Bones, fruit pits, shells.
- Grease, which hardens further down the line.
- Pasta, rice and coffee grounds in quantity; they swell or pack into the trap.
Septic systems and disposals
On a septic system, a disposal adds solids to the tank, so the tank needs pumping more often. Some septic professionals advise against disposals entirely; others recommend a model designed for septic use. If you're on septic and the disposal is heavily used, ask your septic contractor how it changes the pumping schedule.
When to repair or replace
- Water leaks from the body of the disposal.
- The motor hums even after the hex key turns freely.
- The unit is old, loud and jams often. Replacement is usually simpler than repair. See garbage disposal repair and installation.
More questions
Where is the reset button on a garbage disposal?
A small red button on the bottom of the unit, under the sink. It pops out when the motor overloads.
Can I use a drain cleaner in a disposal?
Avoid it. Chemicals can damage the seals and are hazardous if you then have to work on the unit.

