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Plumbing emergency · Salt Lake City, UT

Emergency Plumbing in Salt Lake City, UT

For a burst pipe, major leak or sewage backup in Salt Lake City, shut off the water first, then call. Problems on the street side of the meter go to Salt Lake City Public Utilities; anything on your side goes to a licensed plumber, and we connect you with one.

By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.
  • Licensed local plumbers
  • Free call and referral
  • You approve the quote first

Call now for

  • Burst pipes
  • Major leaks
  • Sewage backups
  • Overflowing toilets
  • Leaking water heaters

Emergency plumbing services in Salt Lake City

Emergencies we connect you with help for

  • Burst or split pipes
  • Water leaking through a ceiling
  • Sewage backing up into drains
  • An overflowing toilet that won't stop
  • A water heater leaking from the tank
  • No water in the house

Emergencies most likely in Salt Lake City homes

  • Salt Lake City sees regular hard freezes. Burst pipes usually show up when the pipe thaws, so check exposed lines, garages and crawlspaces after a hard freeze.
  • 58% of Salt Lake City's homes were built before 1980 (median year built 1972). Aging galvanized supply pipe and cast iron or clay sewer lines are behind many sudden leaks and backups in homes of that age.
  • Cold winters freeze pipes in exterior walls, garages and crawl spaces.
Typical home built
1972
Homes before 1980
58%
Winter freezes
Regular hard freezes

The first five minutes

  1. 1Shut off the waterMain shutoff, or the fixture's own valve.
  2. 2Cut power near waterOnly from a dry spot.
  3. 3Gas smell: leave firstCall the gas utility or 911 from outside.
  4. 4Call and describe itSay what failed and when.

What affects the price

The plumbing company sets the price after seeing the job; ask for it in writing before work starts.

  • Time of day, weekends and holidays
  • What failed and how much water got out
  • Access to the pipe or fixture
  • Whether a temporary fix or a full repair is done first
  • Parts the plumber has to source

Plumbing work we connect Salt Lake City homeowners with

Emergency Plumbing in Salt Lake City: questions

Who answers a water emergency call in Salt Lake City on a weekend?

Salt Lake City Public Utilities runs a 24-hour dispatch line at 801-483-6700 for utility emergencies. The regular customer service number, 801-483-6900, is closed on weekends and legal holidays.

Who fixes a water main break on my street in Salt Lake City?

Salt Lake City Public Utilities handles mains and the service line up to the meter. A plumber handles the line from the meter to the house and everything inside.

What should I do if a pipe bursts during a Salt Lake City freeze?

Close the main shutoff, open the faucets to drain the lines, and keep heat on. In Salt Lake City, check garages, crawlspaces and exterior walls first.

Are older Salt Lake City homes more likely to have plumbing emergencies?

Age matters: the median Salt Lake City home was built in 1972 and 58% predate 1980. Homes of that era typically have copper supply, early plastic (ABS or PVC) drains, some cast iron.

Is frozen pipe repair a common emergency in Salt Lake City?

Cold winters freeze pipes in exterior walls, garages and crawl spaces.

More plumbing services in Salt Lake City

Local rules and details for Salt Lake City

Who to call in Salt Lake City

Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in Salt Lake City that is Salt Lake City Public Utilities. Check its website or your water bill for its emergency line.

Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in Salt Lake City; when they can arrive depends on that company and the time of day.

Reporting a water emergency in Salt Lake City

  • Salt Lake City Department of Public Utilities operates a 24-hour dispatch line for utility emergencies at 801-483-6700. Its customer service line, 801-483-6900, is open 8 a.m. to 5 p.m. Monday through Friday and closed on weekends and legal holidays. The department's business address is 1530 S. West Temple. [3]

Other common plumbing calls in Salt Lake City

  • Repiping: about 58% of homes predate 1980, and galvanized supply lines in older homes cause pressure loss.
  • Water Heater Repair: summer well water is harder and adds sediment to tank heaters.

Salt Lake City facts behind this page

  • More than 60% of Salt Lake City's water starts in mountain streams in the Wasatch canyons; in summer the city supplements it with deep wells, whose water is harder. [1]
  • The median home in Salt Lake City was built in 1972. [2]
  • About 58% of Salt Lake City's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
  • Salt Lake City Department of Public Utilities operates a 24-hour dispatch line for utility emergencies at 801-483-6700. Its customer service line, 801-483-6900, is open 8 a.m. to 5 p.m. Monday through Friday and closed on weekends and legal holidays. The department's business address is 1530 S. West Temple. [3]
Sources (3)
  1. Salt Lake City Public Utilities, Water Quality · checked 2026-10-01
  2. U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
  3. Salt Lake City Department of Public Utilities, Contact Us · checked 2026-10-20
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