Emergency Plumbing in Sacramento, CA

Who to call in Sacramento

Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in Sacramento that is City of Sacramento. Check its website or your water bill for its emergency line.

Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in Sacramento; when they can arrive depends on that company and the time of day.

Reporting a water emergency in Sacramento

• Sacramento's 311 service center has live representatives from 7 a.m. to 7 p.m., seven days a week, 365 days a year. After 7 p.m., 311 still accepts calls for emergencies and critical issues needing immediate attention, including public right-of-way hazards and utility emergencies. [3]
• The City of Sacramento routes requests through its 311 service: residents dial 311, or (916) 808-5011 from outside city limits, or email 311@cityofsacramento.org. The city notes that typical email response time is within 72 business hours, so for an urgent matter requiring immediate attention it asks people to call, dialing 311 and then pressing 0. [4]
• The City of Sacramento offers free leak repairs and water-efficient upgrades to eligible low-income and single-family homeowners. To qualify, a customer must have an ongoing leak of at least 25 gallons per hour, receive City of Sacramento water service, own both the home and the land, and live in a mapped area or be eligible for the city's utility rate assistance program. A City-contracted plumber completes approved repairs. [5]

Other common plumbing calls in Sacramento

• Sewer Line Repair: sacramento's large street trees send roots into older clay laterals.
• Repiping: about half of homes predate 1980, many with galvanized supply lines.
• Toilet Installation: california's fixture rules require upgrading high-flow toilets in older homes during permitted work.

Sacramento facts behind this page

• In the city's 2025 report, Sacramento River water averaged about 4.9 grains per gallon of hardness, and American River water treated at the E.A. Fairbairn plant averaged about 2.0. [1]
• The median home in Sacramento was built in 1978. [2]
• About 52% of Sacramento's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
• Sacramento's 311 service center has live representatives from 7 a.m. to 7 p.m., seven days a week, 365 days a year. After 7 p.m., 311 still accepts calls for emergencies and critical issues needing immediate attention, including public right-of-way hazards and utility emergencies. [3]
• The City of Sacramento routes requests through its 311 service: residents dial 311, or (916) 808-5011 from outside city limits, or email 311@cityofsacramento.org. The city notes that typical email response time is within 72 business hours, so for an urgent matter requiring immediate attention it asks people to call, dialing 311 and then pressing 0. [4]
• The City of Sacramento offers free leak repairs and water-efficient upgrades to eligible low-income and single-family homeowners. To qualify, a customer must have an ongoing leak of at least 25 gallons per hour, receive City of Sacramento water service, own both the home and the land, and live in a mapped area or be eligible for the city's utility rate assistance program. A City-contracted plumber completes approved repairs. [5]