Emergency Plumbing in Aurora, CO

Who to call in Aurora

Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in Aurora that is City of Aurora. Check its website or your water bill for its emergency line.

Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in Aurora; when they can arrive depends on that company and the time of day.

Reporting a water emergency in Aurora

• The City of Aurora's contact list gives a dedicated Water Main Breaks number, 303.326.8645, separate from Water Billing at 303.739.7388 and Building Permits/Inspections at 303.739.7420. For life-threatening emergencies, the city lists 911. [3]
• Aurora Water says homeowners are responsible for maintaining and repairing their service lines, the portion of pipe that runs from the home into the city's main line, plus any street or sidewalk repairs needed after the work. It notes many insurers offer riders covering service lines. [4]
• Aurora Water handles billing, customer service, emergencies and water reconnects at 303.739.7388 during business hours, 7:30 a.m. to 5 p.m. Monday through Friday on non-holidays. After business hours, from 5 p.m. to 7 a.m. on weekdays and all day on weekends and holidays, Aurora Water's line for emergencies and water reconnects is 303.739.6772. [5]
• The City of Aurora states that homeowners are responsible for the maintenance and repair of their service lines, the portion of pipe extending from the home into the city's main line, as well as any street or sidewalk repairs needed after the work. Aurora notes that service line protection plans, which typically cover water and sewer lines, can pay a portion of costs if a line breaks. [4]

Other common plumbing calls in Aurora

• Backflow Testing: irrigation backflow devices need winterizing and testing.
• Water Heater Replacement: homes from the 1980s–2000s are on aging heaters.

Aurora facts behind this page

• Aurora's Prairie Waters system recaptures water from the South Platte River, which supplies about half of Aurora's surface water, as a cornerstone of the city's water supply plan. [1]
• The median home in Aurora was built in 1987. [2]
• About 33% of Aurora's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
• The City of Aurora's contact list gives a dedicated Water Main Breaks number, 303.326.8645, separate from Water Billing at 303.739.7388 and Building Permits/Inspections at 303.739.7420. For life-threatening emergencies, the city lists 911. [3]
• Aurora Water says homeowners are responsible for maintaining and repairing their service lines, the portion of pipe that runs from the home into the city's main line, plus any street or sidewalk repairs needed after the work. It notes many insurers offer riders covering service lines. [4]
• Aurora Water handles billing, customer service, emergencies and water reconnects at 303.739.7388 during business hours, 7:30 a.m. to 5 p.m. Monday through Friday on non-holidays. After business hours, from 5 p.m. to 7 a.m. on weekdays and all day on weekends and holidays, Aurora Water's line for emergencies and water reconnects is 303.739.6772. [5]
• The City of Aurora states that homeowners are responsible for the maintenance and repair of their service lines, the portion of pipe extending from the home into the city's main line, as well as any street or sidewalk repairs needed after the work. Aurora notes that service line protection plans, which typically cover water and sewer lines, can pay a portion of costs if a line breaks. [4]