Emergency Plumbing in Colorado Springs, CO

Who to call in Colorado Springs

Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in Colorado Springs that is Colorado Springs Utilities. Check its website or your water bill for its emergency line.

Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in Colorado Springs; when they can arrive depends on that company and the time of day.

Reporting a water emergency in Colorado Springs

• Colorado Springs Utilities says maintenance of the water service line from your home to its main, and damage caused by service line leaks, are the customer's responsibility. It considers claims only for verified damage from its own water main caused by its negligence, though it may voluntarily pay up to $12,500 to residential homeowners even when a claim is denied, subject to qualification. [3]
• City Code 12.4.408, as described by Colorado Springs Utilities, requires property owners to repair a leaking water service line of 1 inch or smaller within 45 days of notification; leaks on lines larger than 1 inch must be repaired within 72 hours. The service line connects to the utility's main at the curb stop; the utility's number is (719) 448-4800. [4]
• Colorado Springs Utilities asks customers to call (719) 448-4800 immediately for any emergency involving electricity, gas, water or wastewater. The utility's contact page says its dispatchers are available 24 hours a day, 7 days a week, and the same number serves as its automated phone service and emergency line. [5]
• Colorado Springs Utilities says it provides water and wastewater service to connection points on each customer's property and maintains the infrastructure on its side of those points. From the connection point onward, the property owner is responsible for maintaining and repairing private service lines if they deteriorate or are damaged. [4]

Other common plumbing calls in Colorado Springs

• Water Heater Replacement: homes from the 1980s–2000s growth decades are on aging water heaters.
• Backflow Testing: irrigation systems are common, and their backflow devices need winterizing and testing.

Colorado Springs facts behind this page

• Most Colorado Springs Utilities water is high-country snowmelt from along the Continental Divide, which travels a long way through tunnels and pipelines to reach the city. [1]
• The median home in Colorado Springs was built in 1987. [2]
• About 39% of Colorado Springs's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
• Colorado Springs Utilities says maintenance of the water service line from your home to its main, and damage caused by service line leaks, are the customer's responsibility. It considers claims only for verified damage from its own water main caused by its negligence, though it may voluntarily pay up to $12,500 to residential homeowners even when a claim is denied, subject to qualification. [3]
• City Code 12.4.408, as described by Colorado Springs Utilities, requires property owners to repair a leaking water service line of 1 inch or smaller within 45 days of notification; leaks on lines larger than 1 inch must be repaired within 72 hours. The service line connects to the utility's main at the curb stop; the utility's number is (719) 448-4800. [4]
• Colorado Springs Utilities asks customers to call (719) 448-4800 immediately for any emergency involving electricity, gas, water or wastewater. The utility's contact page says its dispatchers are available 24 hours a day, 7 days a week, and the same number serves as its automated phone service and emergency line. [5]
• Colorado Springs Utilities says it provides water and wastewater service to connection points on each customer's property and maintains the infrastructure on its side of those points. From the connection point onward, the property owner is responsible for maintaining and repairing private service lines if they deteriorate or are damaged. [4]