Emergency Plumbing in Reno, NV

Who to call in Reno

Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in Reno that is Truckee Meadows Water Authority. Check its website or your water bill for its emergency line.

Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in Reno; when they can arrive depends on that company and the time of day.

Reporting a water emergency in Reno

• If you or your plumber suspect a sewer backup is not in your lateral, the City of Reno says to call 775-334-2243, or 775-352-4249 after hours. Reno's maintenance crews respond to sewer service problems seven days a week, 24 hours a day. [3]
• The City of Reno maintains only the city sewer mains. The lateral, or side sewer, running from the home or business out to the city main is considered private and is the property owner's responsibility; if a crew finds the blockage in the lateral, the owner must have it cleared. [3]
• The City of Reno's Sewer and Storm System Maintenance Division says that if a sewer backup appears to be outside the house and its lateral, residents should call 334-2243, or 352-4249 after normal business hours. Crews respond seven days a week, 24 hours a day, and in most cases can be on scene in less than 30 minutes. [3]
• The City of Reno maintains only its sewer mains; the lateral or side sewer from a home or business out to the City main is private and the property owner's responsibility. If a City crew finds the blockage is in the lateral, the owner must have it cleared, and Reno notes tree roots commonly enter older laterals through cracks and joints. [3]

Other common plumbing calls in Reno

• Water Heater Replacement: homes from the 1990s growth years are replacing heaters.
• Backflow Testing: irrigation backflow devices need winterizing and testing.

Reno facts behind this page

• Treated Truckee River water in fall and winter typically measures about 3 to 4 grains per gallon (50 to 68 mg/L); hardness varies with nearby production wells and season, since summer brings a blend of surface and well water. [1]
• The median home in Reno was built in 1993. [2]
• About 34% of Reno's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
• If you or your plumber suspect a sewer backup is not in your lateral, the City of Reno says to call 775-334-2243, or 775-352-4249 after hours. Reno's maintenance crews respond to sewer service problems seven days a week, 24 hours a day. [3]
• The City of Reno maintains only the city sewer mains. The lateral, or side sewer, running from the home or business out to the city main is considered private and is the property owner's responsibility; if a crew finds the blockage in the lateral, the owner must have it cleared. [3]
• The City of Reno's Sewer and Storm System Maintenance Division says that if a sewer backup appears to be outside the house and its lateral, residents should call 334-2243, or 352-4249 after normal business hours. Crews respond seven days a week, 24 hours a day, and in most cases can be on scene in less than 30 minutes. [3]
• The City of Reno maintains only its sewer mains; the lateral or side sewer from a home or business out to the City main is private and the property owner's responsibility. If a City crew finds the blockage is in the lateral, the owner must have it cleared, and Reno notes tree roots commonly enter older laterals through cracks and joints. [3]