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Plumbing emergency · New Haven, CT

Emergency Plumbing in New Haven, CT

For a burst pipe, major leak or sewage backup in New Haven, shut off the water first, then call. Problems on the street side of the meter go to Regional Water Authority; anything on your side goes to a licensed plumber, and we connect you with one.

By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.
  • Licensed local plumbers
  • Free call and referral
  • You approve the quote first

Call now for

  • Burst pipes
  • Major leaks
  • Sewage backups
  • Overflowing toilets
  • Leaking water heaters

Emergency plumbing services in New Haven

Emergencies we connect you with help for

  • Burst or split pipes
  • Water leaking through a ceiling
  • Sewage backing up into drains
  • An overflowing toilet that won't stop
  • A water heater leaking from the tank
  • No water in the house

Emergencies most likely in New Haven homes

  • New Haven sees regular hard freezes. Burst pipes usually show up when the pipe thaws, so check exposed lines, garages and crawlspaces after a hard freeze.
  • 77% of New Haven's homes were built before 1980 (median year built 1950). Aging galvanized supply pipe and cast iron or clay sewer lines are behind many sudden leaks and backups in homes of that age.
  • Old multi-family houses have pipes in poorly insulated exterior walls.
Typical home built
1950
Homes before 1980
77%
Winter freezes
Regular hard freezes

The first five minutes

  1. 1Shut off the waterMain shutoff, or the fixture's own valve.
  2. 2Cut power near waterOnly from a dry spot.
  3. 3Gas smell: leave firstCall the gas utility or 911 from outside.
  4. 4Call and describe itSay what failed and when.

What affects the price

The plumbing company sets the price after seeing the job; ask for it in writing before work starts.

  • Time of day, weekends and holidays
  • What failed and how much water got out
  • Access to the pipe or fixture
  • Whether a temporary fix or a full repair is done first
  • Parts the plumber has to source

Plumbing work we connect New Haven homeowners with

Emergency Plumbing in New Haven: questions

Who fixes a water main break on my street in New Haven?

Regional Water Authority handles mains and the service line up to the meter. A plumber handles the line from the meter to the house and everything inside.

What should I do if a pipe bursts during a New Haven freeze?

Close the main shutoff, open the faucets to drain the lines, and keep heat on. In New Haven, check garages, crawlspaces and exterior walls first.

Are older New Haven homes more likely to have plumbing emergencies?

Age matters: the median New Haven home was built in 1950 and 77% predate 1980. Homes of that era typically have copper or galvanized supply, cast iron drains, clay or cast iron sewer laterals.

Is frozen pipe repair a common emergency in New Haven?

Old multi-family houses have pipes in poorly insulated exterior walls.

Emergency Plumbing near New Haven

More plumbing services in New Haven

Local rules and details for New Haven

Who to call in New Haven

Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in New Haven that is Regional Water Authority. Check its website or your water bill for its emergency line.

Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in New Haven; when they can arrive depends on that company and the time of day.

Other common plumbing calls in New Haven

  • Repiping: 19th-century homes still carry galvanized and lead-era supply lines.
  • Sewer Line Repair: century-old laterals crack and take in roots.

New Haven facts behind this page

  • The South Central Connecticut Regional Water Authority, a nonprofit, provides about 45 million gallons of water a day to almost 430,000 consumers and runs 10 active reservoirs. [1]
  • The median home in New Haven was built in 1950. [2]
  • About 77% of New Haven's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
Sources (2)
  1. Regional Water Authority, About Us · checked 2026-10-05
  2. U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
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