Emergency Plumbing in Nashville, TN

Who to call in Nashville

Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in Nashville that is Metro Water Services. Check its website or your water bill for its emergency line.

Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in Nashville; when they can arrive depends on that company and the time of day.

Reporting a water emergency in Nashville

• Metro Water Services asks Nashville residents to report potential water main breaks as soon as possible to 615-862-4600. Water bubbling up in a roadway or flowing in an unusual place, a water outage, or unexplained low pressure may be signs of a broken main. Current break investigations and repairs appear on MWS's outage map. [3]
• Metro Water Services urges Nashville property owners to locate their water shut-off valve before an emergency; it may be in the basement, under the kitchen sink, in a utility closet, near the water heater, or in a crawl space. If you cannot find one or don't have one, MWS recommends contacting a plumber. [3]
• Metro Water Services in Nashville lists 615-862-4600 for emergency service. Its Request Emergency Service page directs residents to that number to report an overflowing sewer, a leak in the street or meter box, or an emergency drainage concern, with option 4 used for emergency requests. Leaks inside the home on the owner's side remain a job for a private plumber. [4]
• Metro Water Services publishes an outage map showing active water main breaks in Nashville, with breaks under investigation in yellow and those under repair in red. Breaks or service interruptions not shown should be reported to the 24/7 customer service line at 615-862-4600. The map does not cover Madison Suburban Utility District or Harpeth Valley Utilities District areas. [5]

Other common plumbing calls in Nashville

• Sewer Camera Inspection: buyers of older Nashville homes often scope the lateral first, since old clay lines and mature trees are common.

Nashville facts behind this page

• Metro Water Services treats Cumberland River water at two plants, K.R. Harrington and Omohundro. [1]
• The median home in Nashville was built in 1988. [2]
• About 38% of Nashville's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
• Metro Water Services asks Nashville residents to report potential water main breaks as soon as possible to 615-862-4600. Water bubbling up in a roadway or flowing in an unusual place, a water outage, or unexplained low pressure may be signs of a broken main. Current break investigations and repairs appear on MWS's outage map. [3]
• Metro Water Services urges Nashville property owners to locate their water shut-off valve before an emergency; it may be in the basement, under the kitchen sink, in a utility closet, near the water heater, or in a crawl space. If you cannot find one or don't have one, MWS recommends contacting a plumber. [3]
• Metro Water Services in Nashville lists 615-862-4600 for emergency service. Its Request Emergency Service page directs residents to that number to report an overflowing sewer, a leak in the street or meter box, or an emergency drainage concern, with option 4 used for emergency requests. Leaks inside the home on the owner's side remain a job for a private plumber. [4]
• Metro Water Services publishes an outage map showing active water main breaks in Nashville, with breaks under investigation in yellow and those under repair in red. Breaks or service interruptions not shown should be reported to the 24/7 customer service line at 615-862-4600. The map does not cover Madison Suburban Utility District or Harpeth Valley Utilities District areas. [5]