Emergency Plumbing in Minneapolis, MN

Who to call in Minneapolis

Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in Minneapolis that is City of Minneapolis. Check its website or your water bill for its emergency line.

Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in Minneapolis; when they can arrive depends on that company and the time of day.

Reporting a water emergency in Minneapolis

• The City of Minneapolis lists an Emergency Water Service line through Public Works at 612-673-5600, available 24 hours a day. Water service issues such as leaks, low pressure and outages can also be reported to the city, which emails back a case number and expected completion date. [3]
• For a sewer emergency in Minneapolis, the city says to call Surface Water & Sewers between 7 a.m. and 3:30 p.m., Monday to Friday; at all other times, call the city's 24-hour emergency number. [3]
• The City of Minneapolis says that when sewage backs up into a basement, residents should call the Public Works Sewer Operations 24-hour hotline at 612-673-5625. A city crew assesses the situation at no charge; if the blockage is in the City-owned sanitary sewer pipe, Sewer Operations resolves it, but a blockage in the private sanitary lateral may require a professional drain cleaning service. [4]
• Minneapolis Sewer Operations works normal hours of 7 a.m. to 3:30 p.m. If a sanitary sewer back-up happens outside those hours, the city directs residents to call the Sewer Operations stand-by employee at 612-490-5568, who will typically arrive within a half hour to assess the issue. The city lists 311 for non-urgent issues and for questions about cleanup responsibility after a back-up. [4]

Other common plumbing calls in Minneapolis

• Drain Cleaning: with over 70% of homes built before 1980, cast iron drains narrowed by decades of buildup are common.

Minneapolis facts behind this page

• Minneapolis treats Mississippi River water; its monthly plant analyses report total hardness of roughly 4.5 to 5.5 grains per gallon (about 80 ppm). [1]
• The median home in Minneapolis was built in 1954. [2]
• About 72% of Minneapolis's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
• The City of Minneapolis lists an Emergency Water Service line through Public Works at 612-673-5600, available 24 hours a day. Water service issues such as leaks, low pressure and outages can also be reported to the city, which emails back a case number and expected completion date. [3]
• For a sewer emergency in Minneapolis, the city says to call Surface Water & Sewers between 7 a.m. and 3:30 p.m., Monday to Friday; at all other times, call the city's 24-hour emergency number. [3]
• The City of Minneapolis says that when sewage backs up into a basement, residents should call the Public Works Sewer Operations 24-hour hotline at 612-673-5625. A city crew assesses the situation at no charge; if the blockage is in the City-owned sanitary sewer pipe, Sewer Operations resolves it, but a blockage in the private sanitary lateral may require a professional drain cleaning service. [4]
• Minneapolis Sewer Operations works normal hours of 7 a.m. to 3:30 p.m. If a sanitary sewer back-up happens outside those hours, the city directs residents to call the Sewer Operations stand-by employee at 612-490-5568, who will typically arrive within a half hour to assess the issue. The city lists 311 for non-urgent issues and for questions about cleanup responsibility after a back-up. [4]