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Plumbing emergency · Kent, WA

Emergency Plumbing in Kent, WA

For a burst pipe, major leak or sewage backup in Kent, shut off the water first, then call. Problems on the street side of the meter go to City of Kent; anything on your side goes to a licensed plumber, and we connect you with one.

By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.
  • Licensed local plumbers
  • Free call and referral
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Call now for

  • Burst pipes
  • Major leaks
  • Sewage backups
  • Overflowing toilets
  • Leaking water heaters

Emergency plumbing services in Kent

Emergencies we connect you with help for

  • Burst or split pipes
  • Water leaking through a ceiling
  • Sewage backing up into drains
  • An overflowing toilet that won't stop
  • A water heater leaking from the tank
  • No water in the house

Emergencies most likely in Kent homes

  • Kent sees regular hard freezes. Burst pipes usually show up when the pipe thaws, so check exposed lines, garages and crawlspaces after a hard freeze.
  • Valley-floor and hillside homes manage groundwater in wet winters.
Typical home built
1987
Homes before 1980
36%
Winter freezes
Regular hard freezes

The first five minutes

  1. 1Shut off the waterMain shutoff, or the fixture's own valve.
  2. 2Cut power near waterOnly from a dry spot.
  3. 3Gas smell: leave firstCall the gas utility or 911 from outside.
  4. 4Call and describe itSay what failed and when.

What affects the price

The plumbing company sets the price after seeing the job; ask for it in writing before work starts.

  • Time of day, weekends and holidays
  • What failed and how much water got out
  • Access to the pipe or fixture
  • Whether a temporary fix or a full repair is done first
  • Parts the plumber has to source

Plumbing work we connect Kent homeowners with

Emergency Plumbing in Kent: questions

What number do I call in Kent for an urgent water problem?

Kent directs emergent water issues to Public Works Operations at 253-856-5600 and non-urgent requests to KentWorks. For discolored water after work on the main, run the outdoor faucet nearest the meter until clear.

What usually causes the sewer emergencies Kent crews respond to?

Kent says wipes, tree roots and cooking grease are the most common causes of backups. Report one to the Sewer Division at (253) 856-5600; crews check the city main first.

Who fixes a water main break on my street in Kent?

City of Kent handles mains and the service line up to the meter. A plumber handles the line from the meter to the house and everything inside.

What should I do if a pipe bursts during a Kent freeze?

Close the main shutoff, open the faucets to drain the lines, and keep heat on. In Kent, check garages, crawlspaces and exterior walls first.

Are older Kent homes more likely to have plumbing emergencies?

Age matters: the median Kent home was built in 1987 and 36% predate 1980. Homes of that era typically have copper or CPVC supply, plastic drains, and in some homes gray polybutylene supply pipe.

Is sump pump repair and installation a common emergency in Kent?

Valley-floor and hillside homes manage groundwater in wet winters.

Emergency Plumbing near Kent

More plumbing services in Kent

Local rules and details for Kent

Who to call in Kent

Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in Kent that is City of Kent. Check its website or your water bill for its emergency line.

Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in Kent; when they can arrive depends on that company and the time of day.

Reporting a water emergency in Kent

  • The City of Kent Water Division asks customers with emergent problems, such as issues after water main flushing or an inoperable hydrant, to call Public Works Operations at 253-856-5600; non-emergency issues go through the KentWorks portal. After service is restored and water looks discolored, Kent advises running the outside faucet nearest the meter until clear, then running indoor cold water. [3]
  • Kent lists wipes, tree roots and cooking grease and oils as the most common causes of sewer backups. Residents who believe they have a backup or smell sewage can call the Public Works Sewer Division at (253) 856-5600 or use KentWorks, and a crew will determine whether the stoppage is in the city main or the private side sewer. [4]

Other common plumbing calls in Kent

Kent facts behind this page

  • Kent's water comes mainly from Kent Springs, Clark Springs and Tacoma's Second Supply Pipeline from the Green River, supplemented by city wells drawing on aquifers under the Green and Cedar river basins. [1]
  • The median home in Kent was built in 1987. [2]
  • About 36% of Kent's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
  • The City of Kent Water Division asks customers with emergent problems, such as issues after water main flushing or an inoperable hydrant, to call Public Works Operations at 253-856-5600; non-emergency issues go through the KentWorks portal. After service is restored and water looks discolored, Kent advises running the outside faucet nearest the meter until clear, then running indoor cold water. [3]
  • Kent lists wipes, tree roots and cooking grease and oils as the most common causes of sewer backups. Residents who believe they have a backup or smell sewage can call the Public Works Sewer Division at (253) 856-5600 or use KentWorks, and a crew will determine whether the stoppage is in the city main or the private side sewer. [4]
Sources (4)
  1. City of Kent, Water System Plan · checked 2026-10-05
  2. U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
  3. City of Kent Public Works, Water Maintenance & Operations · checked 2026-10-20
  4. City of Kent Public Works, Sewer · checked 2026-10-20
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