Plumbing emergency · Green Bay, WI
Emergency Plumbing in Green Bay, WI
For a burst pipe, major leak or sewage backup in Green Bay, shut off the water first, then call. Problems on the street side of the meter go to Green Bay Water; anything on your side goes to a licensed plumber, and we connect you with one.
By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.- Licensed local plumbers
- Free call and referral
- You approve the quote first
Call now for
- Burst pipes
- Major leaks
- Sewage backups
- Overflowing toilets
- Leaking water heaters
Emergency plumbing services in Green Bay
- Burst Pipe RepairStopping and repairing burst or split pipes.
- Sewer BackupSewage coming up through floor drains, tubs or toilets.
- Water Heater RepairNo hot water, leaking tank, strange noises or uneven temperature.
- Leak DetectionHidden leaks behind walls, ceilings or floors, or a bill that suddenly jumps.
- Frozen Pipe RepairThawing frozen lines safely and fixing freeze damage.
- Sump Pump Repair and InstallationSump pumps that fail, run constantly or need replacing.
Emergencies we connect you with help for
- Burst or split pipes
- Water leaking through a ceiling
- Sewage backing up into drains
- An overflowing toilet that won't stop
- A water heater leaking from the tank
- No water in the house
Emergencies most likely in Green Bay homes
- Green Bay sees long, hard freezes. Burst pipes usually show up when the pipe thaws, so check exposed lines, garages and crawlspaces after a hard freeze.
- 62% of Green Bay's homes were built before 1980 (median year built 1973). Aging galvanized supply pipe and cast iron or clay sewer lines are behind many sudden leaks and backups in homes of that age.
- Wisconsin winters freeze pipes in older homes and garages.
- Old service lines are being inventoried and replaced.
- Basements rely on sump pumps through spring thaw.
- Typical home built
- 1973
- Homes before 1980
- 62%
- Winter freezes
- Long, hard freezes
The first five minutes
- 1Shut off the waterMain shutoff, or the fixture's own valve.
- 2Cut power near waterOnly from a dry spot.
- 3Gas smell: leave firstCall the gas utility or 911 from outside.
- 4Call and describe itSay what failed and when.
What affects the price
The plumbing company sets the price after seeing the job; ask for it in writing before work starts.
- Time of day, weekends and holidays
- What failed and how much water got out
- Access to the pipe or fixture
- Whether a temporary fix or a full repair is done first
- Parts the plumber has to source
Plumbing work we connect Green Bay homeowners with
Sewer BackupSewage coming up through floor drains, tubs or toilets. Water Heater RepairNo hot water, leaking tank, strange noises or uneven temperature. Leak DetectionHidden leaks behind walls, ceilings or floors, or a bill that suddenly jumps. Frozen Pipe RepairThawing frozen lines safely and fixing freeze damage. Sump Pump Repair and InstallationSump pumps that fail, run constantly or need replacing.
Emergency Plumbing in Green Bay: questions
Is there a city emergency line in Green Bay for water problems at night?
Yes. The Green Bay Water Utility lists 920-448-3483 and 920-448-3486 as emergency numbers, separate from its main line, 920-448-3480, since City Hall closes at 5 p.m. most weekdays.
Who handles a public sewer emergency in Green Bay on a weekend?
Green Bay Public Works takes after-hours, weekend and holiday sewer and drainage emergencies in the public right of way at 920-492-3735.
Who fixes a water main break on my street in Green Bay?
Green Bay Water handles mains and the service line up to the meter. A plumber handles the line from the meter to the house and everything inside.
What should I do if a pipe bursts during a Green Bay freeze?
Close the main shutoff, open the faucets to drain the lines, and keep heat on. In Green Bay, check garages, crawlspaces and exterior walls first.
Are older Green Bay homes more likely to have plumbing emergencies?
Age matters: the median Green Bay home was built in 1973 and 62% predate 1980. Homes of that era typically have copper supply, early plastic (ABS or PVC) drains, some cast iron.
Is frozen pipe repair a common emergency in Green Bay?
Wisconsin winters freeze pipes in older homes and garages.
Is water line repair a common emergency in Green Bay?
Old service lines are being inventoried and replaced.
Emergency Plumbing near Green Bay
More plumbing services in Green Bay
- Water Line Repair in Green Bay, WIWater Line Repair in Green Bay, WI: old service lines are being inventoried and replaced.
- Frozen Pipe Repair in Green Bay, WIFrozen Pipe Repair in Green Bay, WI: wisconsin winters freeze pipes in older homes and garages.
- Sump Pump Repair in Green Bay, WISump Pump Repair in Green Bay, WI: basements rely on sump pumps through spring thaw.
- All plumbing services in Green BayEvery plumbing service available to Green Bay homes.
Local rules and details for Green Bay
Who to call in Green Bay
Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in Green Bay that is Green Bay Water. Check its website or your water bill for its emergency line.
Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in Green Bay; when they can arrive depends on that company and the time of day.
Reporting a water emergency in Green Bay
- The Green Bay Water Utility, located at 631 South Adams Street, lists an emergency phone of 920-448-3483 and a second emergency number, 920-448-3486, in the City of Green Bay staff directory, along with its main line, 920-448-3480. The directory notes City Hall's regular hours are Monday through Thursday 7:30 a.m. to 5 p.m. and Friday until 11:30 a.m. [3]
- Green Bay's Public Works Street, Sign, Sewer and Bridge Maintenance section lists 920-492-3735 as its emergency line for after hours, weekends and holidays, and 920-448-3535 during the day. Its Sewer Section handles problems in the public right of way, such as blocked storm inlets, frozen mini-sewers and surface flooding threatening damage. [4]
Green Bay facts behind this page
- Green Bay Water draws its raw water from Lake Michigan more than a mile from shore and 60 feet deep, about 27 miles east of the city near Kewaunee. [1]
- The median home in Green Bay was built in 1973. [2]
- About 62% of Green Bay's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
- The Green Bay Water Utility, located at 631 South Adams Street, lists an emergency phone of 920-448-3483 and a second emergency number, 920-448-3486, in the City of Green Bay staff directory, along with its main line, 920-448-3480. The directory notes City Hall's regular hours are Monday through Thursday 7:30 a.m. to 5 p.m. and Friday until 11:30 a.m. [3]
- Green Bay's Public Works Street, Sign, Sewer and Bridge Maintenance section lists 920-492-3735 as its emergency line for after hours, weekends and holidays, and 920-448-3535 during the day. Its Sewer Section handles problems in the public right of way, such as blocked storm inlets, frozen mini-sewers and surface flooding threatening damage. [4]
Sources (4)
- Green Bay Water, FAQs · checked 2026-10-06
- U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
- City of Green Bay, Staff Directory: Water Utility · checked 2026-10-20
- City of Green Bay Public Works, Sewers · checked 2026-10-20