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Plumbing emergency · Boise, ID

Emergency Plumbing in Boise, ID

For a burst pipe, major leak or sewage backup in Boise, shut off the water first, then call. Problems on the street side of the meter go to City of Boise Public Works; anything on your side goes to a licensed plumber, and we connect you with one.

By calling, you agree to be connected with an independent plumbing contractor serving your area. Calls may be recorded for quality and training. The call and referral are free, and you are never obligated to hire.
  • Licensed local plumbers
  • Free call and referral
  • You approve the quote first

Call now for

  • Burst pipes
  • Major leaks
  • Sewage backups
  • Overflowing toilets
  • Leaking water heaters

Emergency plumbing services in Boise

Emergencies we connect you with help for

  • Burst or split pipes
  • Water leaking through a ceiling
  • Sewage backing up into drains
  • An overflowing toilet that won't stop
  • A water heater leaking from the tank
  • No water in the house

Emergencies most likely in Boise homes

  • Boise sees regular hard freezes. Burst pipes usually show up when the pipe thaws, so check exposed lines, garages and crawlspaces after a hard freeze.
  • Cold snaps are routine in winter, and crawlspaces, garages and exterior walls are where supply lines freeze first.
Winter freezes
Regular hard freezes

The first five minutes

  1. 1Shut off the waterMain shutoff, or the fixture's own valve.
  2. 2Cut power near waterOnly from a dry spot.
  3. 3Gas smell: leave firstCall the gas utility or 911 from outside.
  4. 4Call and describe itSay what failed and when.

What affects the price

The plumbing company sets the price after seeing the job; ask for it in writing before work starts.

  • Time of day, weekends and holidays
  • What failed and how much water got out
  • Access to the pipe or fixture
  • Whether a temporary fix or a full repair is done first
  • Parts the plumber has to source

Plumbing work we connect Boise homeowners with

Emergency Plumbing in Boise: questions

My Boise house suddenly has no water. Who should I call first?

Veolia says to call it first at 208-362-7304 when water service stops working. If a pipe has frozen or burst, shut off your main valve. Lines from the meter box into the home are the homeowner's to repair.

Who fixes a water main break on my street in Boise?

City of Boise Public Works handles mains and the service line up to the meter. A plumber handles the line from the meter to the house and everything inside.

What should I do if a pipe bursts during a Boise freeze?

Close the main shutoff, open the faucets to drain the lines, and keep heat on. In Boise, check garages, crawlspaces and exterior walls first.

Is frozen pipe repair a common emergency in Boise?

Cold snaps are routine in winter, and crawlspaces, garages and exterior walls are where supply lines freeze first.

Emergency Plumbing near Boise

More plumbing services in Boise

Local rules and details for Boise

Who to call in Boise

Leaks on the street side of the water meter, a broken main or no water on the whole street are for the water utility: in Boise that is City of Boise Public Works. Check its website or your water bill for its emergency line.

Leaks, backups and failures on your side of the meter, inside the house or in your sewer lateral, are a plumber's job. Call us and we connect you with an independent, licensed plumbing company that handles emergency calls in Boise; when they can arrive depends on that company and the time of day.

Reporting a water emergency in Boise

  • Veolia's Idaho winter guidance says that if your water service stops working, the first thing to do is call Veolia at 208-362-7304. It also recommends putting a tag on the home's main water shutoff valve and, if a pipe freezes, turning off water at that main shutoff and opening a nearby faucet so the pipe can drain. [3]

Other common plumbing calls in Boise

  • Sewer Line Repair: the private sewer line from the house to the city main is the owner's to clean and repair, and older neighborhoods have aging laterals.
  • Backflow Testing: homes with both drinking water and pressure irrigation have two systems on one lot, and cross-connections between them must be prevented.

Boise facts behind this page

  • Boise's pressure irrigation water is diverted from the Boise River through canals and laterals, and is completely separate from the drinking water system; subdivisions built in the last 10 years are eligible to hook up. [1]
  • The median home in Boise was built in 1987. [2]
  • About 40% of Boise's housing units were built before 1980, the era of galvanized steel supply pipe, cast iron drains and clay sewer laterals. [2]
  • Veolia's Idaho winter guidance says that if your water service stops working, the first thing to do is call Veolia at 208-362-7304. It also recommends putting a tag on the home's main water shutoff valve and, if a pipe freezes, turning off water at that main shutoff and opening a nearby faucet so the pipe can drain. [3]
Sources (3)
  1. City of Boise Public Works, Pressure Irrigation · checked 2026-10-03
  2. U.S. Census Bureau, ACS 2024 1-year (B25035) · checked 2026-10-01
  3. Veolia Water Idaho, Seasonal Maintenance · checked 2026-10-20
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